Learning Management Systems (LMS) are widely considered to be the top technology for trainers. Our research shows L&D professionals are increasingly frustrated with the often complicated and buggy system. In this year’s report on the State of Learning & Development (L&D), we invited our respondents to once again share their top LMS complaints.
This year’s top five LMS woes are below, organized in order from least to most disruptive:
1. Difficult to update/revise content
Content isn’t set in stone: it changes often based on market changes and regulations. Information that is incorrect or out-of-date is detrimental to the learner and creates a negative impression of your training. Thus, it’s important to trainers that they’re able to effortlessly update and roll out updates. Unfortunately, many LMS make this difficult, adding an unnecessary headache for instructors.
2. Ongoing Maintenance
With the immense size of the system, there needs to be a person or a team that is in charge of maintaining it. This has a different disastrous impact depending on organization size. For large clients, it’s an expensive annoyance but, for smaller organizations, it’s an infeasible reality that they can’t keep up with.
Software on-boarding should include seamless integration within an organization’s existing one. This isn’t the case for many of our respondents, who found a distinct difficulty in integrating the software within their company. LMS becomes the system that they have to cater to, instead of the other way around.
4. Limited Social Learning
Learning doesn’t happen in a vacuum; there needs to be interaction with the instructor and other students. LMS makes this particularly difficult. Users often can’t create class groups and collaborate on questions or even embed supplementary material of their own. This creates a learning experience that often feels very one-dimensional and lacking for both trainer and learner. Additionally, this one-dimensional learning keeps LMS from providing a modern learning experience.
5. Poor End-User Experience
The number one complaint by trainers in the industry is the distinct lack of end-user features. A terrible end-user experience leads to not only a lack or learning with the content, but also a poor opinion of the organization that implemented the service. After all, a learner’s first impression of a trainer comes from the content they put forth. A clunky end-user experience not only frustrates learners, it also alienates them from the content. Trainers want a positive association created between themselves and their brand through their content. The poor end-user experience LMS creates has the opposite effect.
As LMS continues to be pushed out of the training sphere, instructors are turning to other solutions to quickly and effortlessly distribute their content. One such solution is Mimeo Digital, which provides full interactivity with content and also works for trainers instead of against them. Check out the rest of our State of L&D report to see other insights trainers shared with us about the industry and potential future changes!
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